Privacy Policy

Privacy Policy

Shizuoka Seiki Co., Ltd. is committed to respecting personal information and protecting the privacy of all individuals who use our website.
The section below outlines how Shizuoka Seiki collects and handles personal information you provide through our website. Please note that by accessing and using our website, it shall be construed that you have agreed to the terms of this Privacy Policy.
1. In general, Shizuoka Seiki will not collect personal information, by which a customer is identifiable, such as names or addresses, when you visit our website. Some services offered through our website, however, require you to register personal information to receive manuals such as owner's manual or parts list. In such cases, prior to asking you to submit your personal information, Shizuoka Seiki will clearly specify the purposes of use of such information and will use the collected data only within the scope of such purposes. Shizuoka Seiki will not use your personal information without your consent for other purposes.

Our services collecting your personal information
  • Download manuals
  • Contact Form

Examples of personal information we will collect
  • Name
  • Your company name
  • Address, Phone number
  • E-mail address

Other information regarding our products
2. Shizuoka Seiki will use the personal data it has collected with respect to customers for the following purposes. Shizuoka Seiki will use your personal data only to the extent necessary to achieve these purposes.
Accepting customer opinions and inquiries, and responding to such opinions and inquiries; Implementation and operation of services.
To conduct questionnaires concerning products or services.
To provide information about products or businesses that customers are interested in.
Review, development, and launch of new services provided by Shizuoka Seiki to customers.
To improve our services to make them more user-friendly.
To analyze and collect statistics on customers using our services.
Activities related to the above.
To achieve other purposes of use that were clearly indicated at the time of acquiring the personal data of customers.
3. On our website, we use cookies for purposes of user authentication, confirmation of the user's log-in status, and improvement of customer convenience. In addition, for purposes of improving the usability of our website for customers, our website may record access logs, such as the client's IP address, date and time of access, link source, files accessed, browsers used, etc. We use log information automatically stored on the server and technology called “web beacons” and cookies to create such records. Services are provided using access data such as these cookies, access logs, and web beacons.
In addition, we use the video streaming function of YouTube on our website. Cookies issued by third parties such as these social media platforms are used to track information that is provided by customers or is obtained from customers’ use history.
For a detailed explanation of our use of cookies, please refer to our Cookies Policy.
4. Shizuoka Seiki will only process your personal data based on the following grounds:
Performance of contractual obligations: This is when Shizuoka Seiki needs to process your personal data in order to perform a contract entered into with you.
Consent: This is when Shizuoka Seiki receives consent from the customer for processing personal data.
Legal obligations: This is when Shizuoka Seiki needs to comply with legal obligations.
Legitimate interests: This is when processing of the customer's personal data is necessary for the legitimate interests pursued by Shizuoka Seiki or by a third party, provided that the customer's interests and fundamental rights are not overridden by the above interests.
5. Shizuoka Seiki may share your personal data with the following types of recipients. Shizuoka Seiki requires that when personal data of a customer is received by a processor for processing, the data must be processed in accordance with contractual provisions stipulating that the information will be protected, processed in accordance with applicable data protection laws, including GDPR, and used only in accordance with Shizuoka Seiki's instructions, and that the information shall not be used for the purposes of the processor itself.
Subcontractors: This is when the processing of personal data is necessary for the execution of operations relating to Shizuoka Seiki’s outsourcing of operations to a third party.
6. Shizuoka Seiki will retain personal data collected with respect to you during the period we provide you with our services. Personal data related to customers that is no longer needed after the service provision period will be deleted. The retention period of personal data collected by Shizuoka Seiki will vary for each category of personal data, and personal data will be retained only for the period necessary for purposes of use according to each type of data. However, this shall not apply to personal data that is required by law to be retained for a longer period, and such personal data will be retained for the period of time required by law.
7. Shizuoka Seiki securely keeps all personal information in JAPAN and has appropriate measures in place against unauthorized accesses, leakage or alteration of personal information.
Regarding access to the server from outside, Shizuoka Seiki does not allow any accesses from outside.
We seek to protect your personal information against unauthorized accesses using firewalls and virus detection systems and use the SSL protocol to encrypt and secure transmitted data.
8. Our site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. Shizuoka Seiki is not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.
9. You have the following rights relating to the personal data Shizuoka Seiki retains with respect to you.
  1. The right to acquire information related to the processing of the customer's personal data and the right to access the personal data held by Shizuoka Seiki with respect to the customer.
  2. The right to request the correction of any inaccurate or incomplete personal data of the customer.
  3. The right to request that Shizuoka Seiki erase your personal data under certain circumstances, including, but not limited to, the following circumstances:
    • when Shizuoka Seiki is no longer required to retain your personal data in the light of the purpose for which it collected the personal data;
    • when Shizuoka Seiki may process personal data only with the consent of a customer and the customer withdraws the consent;
    • when you object to Shizuoka Seiki's processing of personal data based on legitimate interests and Shizuoka Seiki's legitimate interests do not prevail over your own interests, rights, and freedoms.
  4. The right to require Shizuoka Seiki to restrict Shizuoka Seiki's processing of personal data under certain circumstances, including, but not limited to, the following circumstances:
    when you challenge the accuracy of your personal data (only for the period Shizuoka Seiki needs to confirm its accuracy);
    when Shizuoka Seiki no longer needs the personal data (excluding cases where Shizuoka Seiki needs the personal data for bringing, exercising or defending legal claims);
    If you object to Shizuoka Seiki's processing of personal data based on legitimate interests (only for the period necessary to determine whether the legitimate interests of Shizuoka Seiki prevail over their own interests, rights and freedoms).
  5. The right to object to Shizuoka Seiki in relation to the processing of the customer's personal data.
  6. The right to receive personal data in a structured, commonly used, and machine-readable form and/or to require Shizuoka Seiki to transfer such personal data directly to the recipient to the extent technically feasible, when processing personal data is based on your consent and other grounds are not applicable. Please be aware that this right is only permitted for personal data provided by you to Shizuoka Seiki
  7. The right to withdraw your consent to the processing of your personal data at any time. Please note, however, that Shizuoka Seiki may continue processing your personal data if it can rely on another legal basis.
You may exercise your rights by contacting Shizuoka Seiki as described in Section 11. If you believe that Shizuoka Seiki has infringed your rights, you may file a complaint with a data protection authority.
10. We reserve the right to make changes to this Privacy Policy at any time and for any reason. If this Privacy Policy is changed, Shizuoka Seiki will publish the changed Privacy Policy on this Website and update the revision date.
11. If you have any questions regarding this privacy policy or the handling of personal information on the Shizuoka Seiki website, please contact us.
Shizuoka Seiki Co., Ltd.
4-1 Yamana-cho, Fukuroi-shi, Shizuoka-ken 437-8601 JAPAN
Phone: +81-538-23-3990
international@shizuokaseiki.com
Published: February 1, 2021